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KMID : 0389420190270010046
Korean Journal of Stress Research
2019 Volume.27 No. 1 p.46 ~ p.52
A Comparative Study on the Job Stress, Burnout and Nursing Performance of Nurses in Comprehensive Nursing Care Service Wards and Nurses in General Wards
Kim Youn-Sil

Park Jung-Ae
Seo Eun-Koung
Abstract
Background : The purpose of this study was to compare job stress, burnout and nursing performance between nurses who work in comprehensive nursing care service wards and general wards. In addition we identified a correlation among job stress, burnout and nursing performance.

Method : The participants were 80 nurses(comprehensive nursing care service ward: 40, general wards: 40) and the data were collected using structured questionnaires to assess job stress, burnout and nursing performance.

Results : There was no significant difference in general characteristics between comprehensive nursing care service wards nurses and general ward nurses. Comprehensive nursing care service wards nurses were statistically significantly higher in job stress and burnout than general ward nurses. While there was no difference in nursing performance. There was a positive correlation between job stress and burnout in comprehensive nursing care service wards.

Conclusion : In order to establish a comprehensive nursing care service system with high patient satisfaction, it is necessary to study strategies to solve job stress and burnout of nurses and to improve job satisfaction and nursing performance.
KEYWORD
Comprehensive Nursing Care Service, Job Stress, Burnout, Nursing Performance
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